Privacy Policy

You are here by informed that the Controller responsible for handling the personal data provided via the “www.plateamadrid.com” website (hereinafter, our website or the Website) is the company Platea Madrid S.L., with registered office at CALLE GOYA, 5-7 – 28001 – MADRID (MADRID) with Tax Code B86339314, entered at Madrid Mercantile Registry in Volume 29318, Book 0, Sheet 40, Section 8, Page M 527749, Entry no. 1, Date: 29/11/2011, Incorporated 2011.

GENERAL PRIVACY STATEMENT BY PLATEA MADRID S.L.
Your privacy is important to us and we want you to feel safe when visiting our website. Protecting your privacy with regard to the processing of your personal data is an important issue and one that we take into account in all our commercial procedures.

The personal data that we collect when you visit our website are processed in accordance with the legal regulations governing data protection in the country in which the controller responsible for handling the data is located. In all other areas, our data protection policy is based on the current data protection guidelines for companies associated with the Platea Madrid S.L. brand.

GUIDELINES FOR THE PROTECTION OF CUSTOMER AND MEMBER DATA
This Website may contain links to the websites of other suppliers, though such websites are not covered by this data protection statement.

While you are visiting this Website you will be asked to provide us with personal data and information. You are entirely free to give us the requested information, should you choose to do so. If you give us any personal information, it will be processed confidentially, in accordance with the legislation in force.

PURPOSE, USE AND TRANSFER OF YOUR PERSONAL DATA
Platea Madrid S.L. uses your personal data only to the extent that it is necessary for the technical administration of its websites, customer management and for carrying out product surveys and marketing activities.

Any data that you may provide using any of the tools offered for this purpose on this Website shall be processed with the aim of: i) informing you and providing personalised access to the various services and utilities offered on this Website, according to your preferences, thus improving the functionality and content of the Website on the basis of those preferences; ii) sending you electronic commercial communications relating to products, promotions, competitions and events organised, staged or promoted by Platea Madrid S.L. or its associated third parties; iii) contacting you in the event that you have taken part in a competition and have been selected as one of the winners; and iv) providing you with commercial information on promotions, products and services in the leisure, gastronomy and lifestyle sectors, according to your preferences, via electronic channels (reports/newsletters) and by telephone, or by any means that may emerge in the future.

Indicating your acceptance of this privacy policy in the registration form also implies your acceptance of the terms and conditions governing use of the tool used to leave comments on the Website, as explained in the Legal Notice.

Personal data is only passed on to state organisations and authorities when this is compulsory under the law. We have imposed a duty of confidentiality in respect of this information on all our employees, the agencies we engage and our concession holders.

FREEDOM OF CHOICE
We would like to use your data in order to be able to inform you about our products and services and, where appropriate, ask you questions about them. However, your participation in these kinds of activities is, of course, voluntary. If you do not agree to this, you can let us know at any time so that we can block the relevant data. You can find more detailed information regarding this issue in the section of this privacy policy headed “Rights of access, correction, cancellation and objection”.

SOCIAL PLUGINS
This Website uses so-called Social Plugins (hereinafter referred to as “buttons”) for social networks such as Facebook, Twitter, Instagram and YouTube.
These buttons are deactivated by default during your visit to our website. In other words, they do not send data to the relevant social networks unless you actively intervene. In order to be able to use these buttons, you must enable them by clicking on them.
Once a button has been enabled, a direct connection is established with the relevant social network’s own server. As a consequence, the button’s content is transmitted directly from the social networks to your browser, which adds it to the website being viewed.

If you have enabled a button, the relevant social network can collect data directly, regardless of the way that you interact with the button. If you have opened a session in a social network, the network may establish a link between your visit to this Website and your user account. By contrast, a social network cannot establish links with your visit to other Platea Madrid S.L. web pages unless you have also enabled the relevant button on those pages.

If you are a member of a social network and do not want the network to establish a link between the data collected during your visit to our website and the data stored in your user account, you must close your session with the relevant social network before enabling the buttons on our website.

We do not have any influence whatsoever over the amount of data that the social networks collect via their buttons. The purpose and the extent of data collection and the processing and use of this data by the different social networks, their rights in relation to this data and the options available to protect the scope of your privacy are described in the data protection notices offered by each of these social networks.

COOKIES
You can find a detailed description of the cookies that we use and their function in our información sobre cookies section.

EVALUATION OF USER DATA
We use Google Analytics products to allow us to ascertain visitor preferences and identify the most popular sections of our websites. This allows us to adapt the contents of our websites to suit your preferences, thus improving the service we are able to offer you.
SECURITY
Platea Madrid S.L. uses technical and organisational security measures to protect the data that we process from manipulation, loss or destruction and from access by unauthorised third parties.

Our security measures are permanently updated in line with technological developments.

RIGHTS OF ACCESS, CORRECTION, CANCELLATION AND OBJECTION.
Users who have provided personal data via this Website are hereby informed that they may exercise their rights of access, correction, cancellation and objection by contacting Platea Madrid S.L.’s Marketing Department in writing at CALLE GOYA 5-7 – 28001 – MADRID (MADRID).

After receiving the relevant request, Platea Madrid S.L. will respond to you in writing, pursuant to the legislation in force.

In the event that you are a registered user, we offer you the opportunity to consult your data personally and, where applicable, modify or delete it. If, despite our efforts to ensure that all data is correct and up-to-date, it is found that incorrect data has been saved, we shall correct it once we have received the relevant request.

If you have any questions regarding the processing of your personal data, you may contact our group’s Head of Data Protection who, together with his team, is entirely at your disposal in the event that you require information or wish to make suggestions or submit complaints.

Group Head of Data Protection:

  • Gonzalo Hurtado Aranguren
  • Platea Madrid S.L.
  • CALLE GOYA, 5-7 – 28001
  • MADRID (MADRID.)